ProAmpac
  • Wrightstown, WI
  • Wrightstown, WI, USA
  • Salary
  • Full Time

Company Information

ProAmpac is a leading global flexible packaging company with enhanced product offerings unparalleled in the industry. We are steadfast in our unwavering commitment to provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by four core values that are the basis for our success; Integrity, Intensity, Innovation and Involvement.

Job Title: IT Systems Analyst

 

Reports To: IT Director, Infrastructure and Operations

Group/Division: ProAmpac, IT Shared Services

Position Location: Wrightstown, WI

FLSA Status (Exempt/Non-Exempt): Exempt

 

Position Summary:

 

The IT Systems Analyst is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

 

Key Responsibilities:

  • Provides Server/Network support services; including hardware/software installation, troubleshooting, and problem resolution
  • Manage and monitor all installed computer systems, server, storage, network and telephony infrastructure on premise and cloud based
  • Proactively maintain infrastructure to ensure security and availability for end users
  • Administer servers, software deployment, updates and patches
  • Investigate and recommend new technologies and products that would benefit the overall server/network infrastructure
  • Manage Active Directory: create users, groups, update user access, disable (or occasionally delete) user accounts
  • Provide 2nd and 3rd level end user technical support
  • Work with vendors and other IT staff for project development and problem resolution
  • Completes work requests and special projects, as assigned
  • Performs related duties as required

 

Minimum Requirements/Qualifications:

 

Knowledge in the following areas are required:

  • Experience supporting a multi-site enterprise environment
  • Enterprise Office 365 in a hybrid federated deployment (Microsoft Exchange, SharePoint, OneDrive, Skype for Business, PBX, PSTN Conferencing)
  • VMware ESXi 5/6 in mutli-site configuration
  • Microsoft server operating systems 2008 R2 through 2016
  • Active Directory/ADFS/IIS/Microsoft SQL/Microsoft Exchange/SharePoint/Skype for Business
  • Excellent verbal, written and presentation skills
  • Networking (Cisco switching and routing, layer 2 VLANS; layer 3 routing, TCP/IP, MPLS, VPN)
  • Word, Excel, PowerPoint, Visio, SharePoint and Outlook
  • Ability to communicate effectively with all levels of the organization and cross culturally
  • Proven problem solving skills from problem assessment to solution selection; ability to identify alternatives and make contingency plans
  • Excellent time management, planning and organizational skills
  • Ability to manage multiple projects and assignments simultaneously
  • Must be capable of understanding project and business requirements; and how these requirements apply to complex enterprise systems and interfaces
  • High degree of initiative and independent judgment; perform duties and makes decisions and recommendations under limited supervision, applying a broad knowledge of principles, practices and procedures
  • Advanced organizational problem solving, consensus building and conflict resolution skills
  • Proven leadership skills to lead the team and business through change
  • Must be able to travel (up to 20%.)
  • Bachelor's Degree in Information Technologies, or equivalent combination of experience, relevant IT certifications and credentials

 

 EOE M/F/Disability/Veteran

 

ProAmpac
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